The impact of purpose-built platforms

Consolidation of the industry has been occurring up until the start of 2020. Court reporting firms being bought up or bought out was the standard. Something happened once we began to feel the impact of the COVID-19 global pandemic; our industry began moving in the opposite direction. Smaller, independent third parties began hosting more depositions while providing both the services and solutions that attorneys needed, while larger reporting firms have been left searching for solutions.

The Scales of Justice Shifting Towards Service over Size

Armed with purpose-built platforms, smaller firms began winning large contracts from industry titans. Without the ability to be nimble after choosing to not invest in purpose-built tools, the largest firms were stuck muscling through remote depositions, using general video conference tools and basic file-sharing software. In contrast, the small service-based firms were working smarter, not harder, by providing a simplified Virtual Remote Deposition (VRD) experience that attorneys preferred and their workforce could easily manage.

Locating your Purpose-Built Platform

When looking for a remote solution attorneys have to weigh several factors. The ability to appear virtually is critical though it is now a standardized expectation much like dial-in capabilities. What is more important to litigators and reporters alike is the deposition workflow, how exhibits are managed, stamped, if they can be annotated, and how an attorney can interact virtually with the witness and exhibits. There is also the question of review, whether the exhibits can be accessed immediately and automatically, if annotations are flattened, and whether the testimony audio or video is accessible. Finally, who can attendees call if their Zoom session fails or if they need support for their webcam?

By addressing the above problems and answering those questions vTestify has helped court reportings firms flourish during a global pandemic, one of the most challenging times to be a business owner. With several years of research and development behind a platform purpose-built for legal, vTestify was ready to provide solutions for firms looking to speed up their technology adoption in the face of required remote depositions. vTestify was recognized by Duke Law School in 2017 as helping to increase access to justice by providing Virtual Remote Deposition (VRD) technology. Following their participation in the Duke’s Duke Law Tech Lab (DLTL) program, the vTestify team also participated in the ABA’s Legal Tech for a Change program.

Precision industries require purpose-built tools and by all accounts attorneys, court reporters, and legal professionals are involved in matters that require a high level of precision.


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